Help Centre

Players must be 19+ and located in Canada. We welcome players across the country and are regulated in the provinces that require it. We run KYC and geolocation checks before any deposit.

Choose from Interac e-Transfer, Visa, Mastercard, Apple Pay, PayPal, Online Banking / Trustly, Paysafecard, MuchBetter, Bank Wire / Transfer or Skrill. The minimum deposit is C$10, and we charge no casino fees.

Most methods pay out in 1 to 4 hours, and bank wire takes up to 12 hours. The minimum withdrawal is C$20, and the maximum is C$10 000 per month.

You can withdraw by Interac e-Transfer, Visa, Apple Pay, Online Banking / Trustly, Bank Wire / Transfer or Skrill. There are no casino fees on withdrawals.

Offer details appear once you sign in or register. Full terms are shown before you opt in, so you can decide with all the facts in front of you.

We help by email, usually within 24 hours. Write to support@calgarycasino.app, help@calgarycasino.app or mail@calgarycasino.app. All three reach the same team.

You can set deposit, wager and stake limits, use reality checks and time alerts, take a break, self-exclude or close your account. A self-assessment quiz is available too. Limit decreases apply instantly, and increases take 24 hours.

Yes. Our full HTML5 site works in desktop and mobile browsers. We also have an iOS casino app and an Android app on Google Play.